Last updated: 10 November 2026
Please read these 17 sections before placing an order.
1. Our company and how to contact us
This store is operated by HK XIAOJUNINVESTMENTLIMITED, at RM 1312, TELFORD HOUSE,16 WANG HOI ROAD,KOWLOON BAY,HONG KONG. Contact Luoka90988@outlook.com for order, product or legal enquiries. “We”, “us” and “our” refer to this company; “you” refers to the person using the store.
2. Scope and eligibility
These terms govern your use of this website and orders for physical clothing placed through it. You must be legally able to enter a purchase contract, or have appropriate permission from a parent or guardian. Our product pages and linked payment, shipping, cancellation, return and privacy policies provide further information relevant to your purchase. Mandatory consumer protections take precedence over any conflicting term.
3. Accounts and security
An account is required to submit an order. Provide accurate details, keep your password confidential and notify us promptly of suspected unauthorised use. You are responsible for activity you authorise. We may restrict an account where reasonably necessary for security or misuse, while respecting existing orders and statutory rights.
4. Product descriptions and availability
We sell clothing in the categories shown on the store. Product pages state the available sizes, colour, price and descriptive details. Images are created to illustrate the collection and are not a guarantee of exact screen colour or minor appearance details. The general size guide refers to body measurements. Contact us before ordering if a particular detail is important. A listing does not guarantee continuing availability, and goods must conform to their description and applicable law.
5. Intellectual property
Site design, text and original imagery are protected by relevant intellectual property rights. You may browse and save information for personal shopping purposes. You must not reproduce site material commercially, remove ownership notices or use our content to imply affiliation without permission. We do not claim affiliation with third-party fashion brands.
6. Prices, currency and charges
Prices are in USD. The checkout shows merchandise, shipping and the total before submission. Discounts apply only as stated. Import charges or currency-conversion fees imposed by authorities or your provider may be separate, as explained in our Shipping and Payment Policies. If a material pricing error is identified, we will contact you for instructions or cancel and refund affected items rather than silently charge a different amount.
7. Ordering, acknowledgement and acceptance
Check your items, sizes, addresses and total before submitting. Submission creates an order record and reference. An acknowledgement or pending-payment status confirms receipt, rather than acceptance for fulfilment. Our acceptance occurs when payment is confirmed and we send confirmation that your order has been accepted for processing or dispatched, subject to mandatory local law. We may decline an order for reasonable grounds such as unavailable goods, unsupported destinations or unresolved payment issues, and will return funds actually received for declined items.
8. Payment and payment issues
PayPal is the displayed checkout option. The current submission flow records an order as pending payment and does not itself take a payment. A valid confirmed payment is required before fulfilment. Do not send card numbers or payment passwords to us. If you suspect an incorrect or duplicate charge, contact us with the order and payment references so we can investigate. Unpaid orders have no payment to refund.
9. Shipping, delivery and fulfilment
We offer delivery to the destinations shown in our Shipping Policy and at checkout. Costs and estimated processing and transit times are described there. Processing starts after payment confirmation and order verification. Estimates may be affected by circumstances beyond our reasonable control, but we remain responsible for obligations imposed by law. Tracking is added when a parcel is dispatched. Provide a complete address and report delivery problems promptly.
10. Cancellation, changes and withdrawal
You may cancel an eligible unpaid order through My Account or ask our team to cancel it. Paid-order cancellations and changes depend on fulfilment status; contact us promptly. After dispatch, the return process generally applies. Any statutory withdrawal or cancellation right applies independently of this operational policy, and a clear written statement is sufficient where the law permits it. Read our Cancellation Policy for practical steps.
11. Returns, refunds and remedies
Our voluntary change-of-mind policy permits return requests within 30 days of delivery for eligible clothing in the stated condition. Request return instructions and keep proof of posting. Return costs, inspection and refund timing are explained in our Returns & Refunds Policy. Faulty, incorrect or non-conforming goods are subject to applicable statutory remedies, which are not limited by the voluntary return conditions. Approved refunds relate to funds actually received.
12. Acceptable use
Do not misuse the store, attempt unauthorised access, interfere with services, submit false payment information, scrape personal data, upload unlawful material or send abusive messages. We may take proportionate measures to address misuse and preserve evidence where lawfully necessary. These measures do not remove legitimate rights in relation to existing purchases.
13. Privacy, cookies and communications
Our Privacy Policy explains how account, order, technical and enquiry data are processed. Necessary cookies support sign-in, security and the shopping cart. We use the contact details you supply for service communications. Marketing, if introduced, will follow applicable consent and opt-out requirements. Your agreement to these terms is not blanket consent to unrelated marketing.
14. Site availability, accuracy and warranties
We aim to keep the store accurate and available but may need maintenance or corrections. Tell us if you find an error. Product and service obligations remain subject to applicable legal standards; nothing in these terms excludes a warranty, condition or remedy that cannot lawfully be excluded. We do not promise uninterrupted access or compatibility with every device.
15. Responsibility and events beyond our control
Each party is responsible as provided by applicable law. We do not exclude liability for fraud, wilful misconduct, death or personal injury caused by negligence, or any other liability that cannot be limited. If an event outside reasonable control disrupts fulfilment, we will explain its effect and available options, which may include cancellation and a refund. Such events do not automatically remove your legal remedies.
16. Governing law and disputes
These terms are governed by the laws of Hong Kong, subject to any mandatory protections and jurisdiction rights available to consumers in their place of residence. Please contact us first so we can try to resolve a concern. This does not prevent you from using a competent court, regulator, statutory complaints route or dispute-resolution process available under applicable law.
17. Changes, severability and final contact
We may update these terms prospectively and show the effective date. Terms applying when you place an order continue to apply to that order unless a lawful change is agreed. If one provision is unenforceable, the remaining terms continue as far as permitted. Failure to enforce a provision immediately is not a waiver. For questions, write to Luoka90988@outlook.com or the business address in section 1.