Last updated: 10 November 2026
From your wardrobe wish list to your door.
Delivery destinations
We currently offer standard shipping to Hong Kong, the United States, the United Kingdom, Canada and Australia. Available destinations appear at checkout. We cannot accept delivery addresses outside these destinations through the store.
Shipping charges
| Destination | Orders below US$120 | Orders US$120+ |
|---|---|---|
| Hong Kong | US$4.95 | Free standard shipping |
| United States | US$7.95 | Free standard shipping |
| United Kingdom, Canada, Australia | US$9.95 | Free standard shipping |
Eligibility is based on the merchandise subtotal after discounts and before shipping. The final shipping charge is displayed before you submit your order.
Processing and delivery estimates
Processing normally takes 2–4 business days after payment is confirmed and order details are verified. Standard delivery is estimated at 3–7 business days after dispatch within Hong Kong and 7–15 business days after dispatch for the other supported destinations. These are estimates, not guaranteed arrival dates. Business days exclude weekends and public holidays.
Pending-payment orders do not enter processing. Stock confirmation, customs checks, severe weather, peak periods and carrier disruption can affect timing. If we cannot fulfil your order as agreed, we will contact you to discuss an updated timeline, cancellation or any applicable refund.
Address accuracy
Please provide a complete physical delivery address and a reachable contact number. Contact us promptly to correct an address. We can only change it before the order is dispatched. If an order is returned because of an incorrect address, we will discuss the actual redelivery cost before resending it.
Customs, duties and taxes
Import duties, import taxes and carrier clearance charges may be assessed by your destination authorities and are not included unless expressly shown at checkout. Where applicable and lawful, these charges are payable by the recipient. Your mandatory rights and any amounts we are legally required to collect or refund are unaffected.
Tracking and delivery issues
Once dispatched, carrier and tracking details are added to your order. Use Order Tracking or sign in to My Account. Tracking may take time to show the first carrier scan. If an order is late, missing or arrives damaged, contact us with the order reference and relevant details. We will investigate with the carrier; a delivery scan alone does not remove your legal rights.
This website is operated by HK XIAOJUNINVESTMENTLIMITED. Email: Luoka90988@outlook.com. Registered business address: RM 1312, TELFORD HOUSE,16 WANG HOI ROAD,KOWLOON BAY,HONG KONG.