Last updated: 10 November 2026
The information you share should have a clear purpose.
This website is operated by HK XIAOJUNINVESTMENTLIMITED. Email: Luoka90988@outlook.com. Registered business address: RM 1312, TELFORD HOUSE,16 WANG HOI ROAD,KOWLOON BAY,HONG KONG.
1. Who is responsible
HK XIAOJUNINVESTMENTLIMITED is responsible for the personal information processed through this store. For privacy questions or requests, email our contact address above with “Privacy request” in the subject.
2. Information we collect
We collect information you provide when creating an account, placing an order or contacting us: name, email address, account credentials in protected form, billing and shipping address, telephone number, order contents, order status and correspondence. Technical records may include IP address, browser information, timestamps and security or error logs.
3. Why we use information
We use information to manage your account, save your cart, process orders, arrange delivery, handle returns, respond to enquiries, prevent abuse and keep necessary accounting records. Where a legal basis is required, processing relies on performing or taking steps toward a contract, meeting legal duties, legitimate interests in running a secure store, or consent where needed. We do not use order information for unrelated marketing without an appropriate basis.
4. Payments
The store does not collect card numbers or PayPal passwords. An order may remain pending payment, and saving an order does not charge you. If an external payment service is subsequently used, it processes payment information under its own privacy notice. We retain relevant order and payment-status records, rather than full payment credentials.
5. Essential cookies and storage
WordPress and WooCommerce use necessary cookies or similar storage for sign-in, account security, shopping-cart contents and customer sessions. Session and persistent account cookies have different lifetimes and may be renewed when you use the site. Disabling these in your browser can prevent sign-in or checkout. The store does not currently use advertising trackers or optional analytics cookies. We will update this notice and provide any required choices before introducing non-essential tracking.
6. Who receives information
We share the minimum necessary information with hosting and technical service providers, fulfilment and shipping providers, payment providers where used, and professional advisers or authorities where legally required. Enquiries are saved for our team to review. We do not sell or rent personal information.
7. International processing
We operate from Hong Kong. Infrastructure and service providers may process data in other locations. Where relevant law requires safeguards for a cross-border transfer, we will use an appropriate lawful arrangement. You may contact us for information about processing relevant to your order.
8. How long we keep it
Account information is kept while the account is active or needed for a legitimate purpose. Our store retention settings remove inactive accounts after 24 months, unpaid or failed orders after 30 days, and cancelled orders after 12 months. Completed-order records are retained for up to 7 years for accounting and legal purposes, then personal data is anonymised where appropriate. Enquiry records are normally reviewed for deletion after 24 months. We may retain a particular record longer when required by law, a dispute or an unresolved request.
9. Your choices and rights
You can update account and address details in My Account. Depending on applicable law, you may request access, correction, deletion, restriction or portability, object to certain processing, or withdraw consent without affecting earlier lawful processing. Email us to make a request. We may need proportionate identity verification and will respond within the applicable deadline. Some data may need to be kept for legal or contractual reasons. You may also complain to your competent privacy authority.
10. Security
We use HTTPS, account access controls and technical safeguards designed to protect personal information. No online system is entirely risk-free. Use a unique password and do not send sensitive payment details through support messages.
11. Children
The store is intended for people able to enter a purchase contract. We do not knowingly seek personal information from children. If you believe a child has provided data without appropriate permission, contact us so we can assess and remove it where required.
12. Updates and contact
We may revise this policy when our services or requirements change. The date above identifies the current version. Material changes will be communicated where required.